Privacy Policy — hiithere
Last Updated: October 4, 2026
1. Who We Are
hiithere ("we", "us", "our") is operated from:
A67/64, Jai Hind Nagar 1, Police Line, Kota, Rajasthan, India
Contact: hiithere54@gmail.com
Grievance Officer
- Name: Gaurav Prajapati
- Designation: Grievance Officer
- Email: gauravprajapati4255@gmail.com
We acknowledge complaints within 48 hours and aim to resolve them within 15 days.
2. Information We Collect
- Account Information: Name, age, date of birth, phone number, email address
- Profile Information: Photos, bio, preferences, prompts
- Selfie Verification: A selfie is collected to verify your identity. It is deleted from our systems once verification is complete.
- Location: We collect your precise location only when you attempt to match with nearby users. This is used to show you relevant, nearby profiles.
- Messages: Content of chats sent through the app
- Payment Information: Payments are processed through Razorpay. We do not store your card or payment details — these are handled directly by Razorpay.
- Usage Data: App usage patterns and device information, collected via analytics tools
3. How We Use Your Information
- To show you the best, most relevant matches nearby
- To verify your identity and keep the platform authentic
- To process payments for any paid features
- To improve the app and detect misuse or unsafe behavior
- To respond to support requests and complaints
4. What Other Users See
Other users can see your profile, profile photos, and your approximate distance from them. Your exact/precise location is never shown to other users — only your general nearby area.
5. Who We Share Data With
- Hosting: Vercel
- Analytics: Google and Meta
- Payments: Razorpay
- Legal authorities: only when required by law
We do not sell your personal data to anyone, under any circumstances.
6. Data Retention
We retain your data for as long as your account is active. If you delete your account, your data is permanently deleted within 30 days.
7. Your Rights
You have full control to manage and customize your profile. For any complaints or requests regarding your data, contact us at the grievance email or helpline provided in the app. [7877531504]
8. Security
We use encryption to protect your chats and personal details. Your personal information is not shared with other users beyond what is visible on your profile.
9. Age Restriction
hiithere is strictly for users aged 18 and above. We do not knowingly collect data from minors.
10. Where We Operate
Currently available in India. We may expand to neighboring regions (Pakistan, Bangladesh, Nepal, Sri Lanka) in the future as the platform grows.
11. Safety & Moderation
Users can report or block other users. We may review reported content, and accounts found engaging in irresponsible or unsafe behavior may be suspended or permanently removed.
12. Changes to This Policy
We may update this policy from time to time. The "Last Updated" date at the top reflects the most recent changes.
